Help Center

Currently, we only offer shipping within the United States, and shipping is free for all U.S. Regions. Delivery times may vary based on the destination region. In the future, we plan to expand our shipping options to more countries and regions. Stay tuned!

Typically, we ship orders within 1-2 business days after order confirmation. Please note that during holidays or promotional periods, processing times may be slightly delayed.

For in-stock items, your order will typically be shipped within 1-2 business days. In the U.S., you can usually expect delivery within 2-4 business days. For remote areas within the U.S., shipping may take 3-7 days. For wholesale or custom-made products, delivery times may vary depending on the customization, so please contact our customer support team for specific delivery details.

We offer a 30-day return and exchange guarantee. If the product does not meet your expectations, you may return or exchange it within 30 days of receiving the item. Please ensure the product is unused and keep the original packaging. Contact Hevto customer service for a return label. To make sure you choose the right size, we recommend contacting us for sizing assistance before purchasing.